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This policy explains what personal data Ataman processes when you use this website, and what your rights are under the General Data Protection Regulation (GDPR).
1. Data controller
Ataman, Rue du Lavoir 19, 1000 Brussels, company number BE 0000.000.000. Contact: gematogenome@gmail.com.
2. Data we process
- Booking: name, telephone number, email address (optional), chosen time slot, type of venue, floor area, options and calculated price.
- Contact form: name, telephone number or email address, subject and message.
- Chatbot: messages you type into the chatbot window.
- Technical data: IP address and connection data retained by the hosting provider for website security.
3. Purposes and legal bases
- To organise and confirm your booking, contact you regarding it, and issue the invoice: performance of the contract (Article 6(1)(b) of the GDPR).
- To comply with our accounting and tax obligations: legal obligation (Art. 6.1.c).
- To protect the website against misuse: legitimate interests (Art. 6(1)(f)).
4. Retention period
Unfulfilled booking requests are deleted after 12 months. Data relating to services provided and invoices is retained for 7 years, as required by Belgian accounting legislation.
5. Recipients
Your data is neither sold nor rented out. It is accessible only to our team and our technical processors (website hosting, email dispatch, AI assistant where applicable), who are bound by a data processing agreement. If a data processor is located outside the European Economic Area, the transfer is governed by the European Commission’s standard contractual clauses.
6. Your rights
You may request access to your data, its rectification, erasure, restriction of processing, data portability, or object to processing based on legitimate interests. Please write to us at gematogenome@gmail.com; we will respond within one month. You may also lodge a complaint with the Data Protection Authority (rue de la Presse 35, 1000 Brussels, www.autoriteprotectiondonnees.be).
7. Cookies
See our cookies policy.